Quality Management System
We’re excited to take the next step in our quality journey as we prepare to upgrade our QMS to align with the ISO 9001:2026 standard. This evolution reinforces our dedication to excellence and our commitment to delivering quality at every level.
A copy of our Quality Policy is available HERE.
Our Certificate of Registration is available HERE.
EU Cyber Resilience Act (CRA)
SCT is actively preparing for the European Union’s Cyber Resilience Act (CRA). We are reviewing applicable requirements and aligning our product development, cybersecurity, and vulnerability management processes to support compliance with the legislation.
We remain committed to delivering secure, reliable products and will provide updates as our CRA readiness activities progress.
EU Packaging and Packaging Waste Regulation (PPWR)
SCT is committed to environmental responsibility and compliance with the EU’s Packaging and Packaging Waste Regulation (PPWR). Our packaging meets applicable PPWR requirements, supporting the safe delivery of our products while minimizing environmental impact.
We maintain packaging materials documentation and continue to monitor evolving regulatory requirements to ensure ongoing compliance. Our Declaration of Conformance is HERE.
Terms and Conditions of Sale
All orders are subject to SCT’s Terms and Conditions of Sale Agreement which is available HERE
Payments and Purchase Orders issued to SCT signify acceptance of the Agreement. Neither this Agreement, nor any release hereunder, is subject to change or cancellation by Customer except upon (a) written request of Customer and (b) written acceptance by SCT.
Customer Support
Product manuals, documentation, and software updates are located in the Support section of our website which can be accessed at SignalCraft/support.
If you are unable to find the information you require on the support pages, you can email us at support@signalcraft.com. We will do our best to respond to your request within two business days.
